Guests don't care why the Wi-Fi is down or Micros froze at check-in. Atomcase supports the real systems running your property — Opera Cloud PMS, Infor HMS, Micros POS, FreedomPay payment processing, Saflok and ASSA ABLOY door lock systems, and the IFC integrations connecting all of it — 24/7, because that's when you're actually open.
Get a Free IT Assessment → or call us: (321) 844-7711A frozen Micros terminal during dinner rush or an Opera/Infor outage at check-in costs real revenue, not just a support ticket. These are the systems we actually support day to day.
When the interface connecting your PMS, POS, and door locks drops, room charges stop posting and front desk has to work around it manually. We know how these integrations are wired together and how to fix them.
Guest room lock systems like Saflok and ASSA ABLOY need to stay in sync with Opera or Infor — a broken interface here means guests locked out or key cards that don't work at check-in.
Guest Wi-Fi has to be fast and simple to use, while staying completely isolated from the systems running Opera, Micros, and payments.
Handling card payments through FreedomPay and Micros across multiple terminals and locations means real compliance requirements — not optional, and not simple to self-manage.
A front desk system going down at midnight is a hospitality emergency. Support that only works business hours isn't built for this industry.
Free assessment of your current setup — Opera, Micros, IFC interfaces, guest Wi-Fi, all of it.